1) IS MY CURRENT DECODER COMPATIBLE TO THE NEW SENTECH FREQUENCY UPGRADE?
MOST SIMPLE WAY TO CHECK IF YOUR DECODER IS COMPATIBLE IS TURN IT AROUND AND LOOK AT THE REAR PANEL WHERE ALL CABLES ARE , THEN CHECK IF YOU HAVE A HDMI PORT OR ANY MARKING STATING HDMI . IF IT HAS THEN MOST LIKELY THE DECODER WILL BE COMPATIBLE TO THE FREQUENCY UPGRADE.
IF YOU CANNOT SEE A HDMI PORT THEN YOUR DECODER IS NOT COMPATIBLE.
HOWEVER IF LISTENERS ARE NOT ABLE TO DO THAT KINDLY CALL OUR OFFICE AND GIVE US THE MODEL NUMBER OF YOUR MODAK DECODER OR ANOTHER BRAND AND MODEL NUMBER AND WE WILL BE ABLE TO CONFIRM IF DECODER IS COMPATIBLE.
2) IS MY CURRENT SATELLITE DISH COMPATIBLE TO THE NEW SENTECH FREUQNCY UPGRADE?
IF YOU HAD AUDIO PREVIOUSLY ALL SHOULD BE FINE WITHOUT ANY UPGRADE ON YOUR DISH.
WE HOWEVER RECOMMEND LISTENERS TO MAKE SURE THEIR DISH IS 80CM IN DIAMETER FOR STABLE SIGNAL SINCE THE NEW TRANSMISSION STANDARD IS HD.
3) CAN LISTERNERS TRADE IN THEIR CURRENT SD “ NON COMAPTIBLE “ DECODER IN FOR THE NEW MPEG4 MODEL?
UNFORTUNATELY NO , MOST OF THE SD “ STANDARD DEFINTION” DECODERS HAVE REACHED THEIR END OF LIFE CYCLE AND THE HARDWARE AND PROCESSORS CANNOT BE UPGRADED.
4) ONCE A LISTENER GETS THE NEW MODAK MPEG4 DECODER , DO THEY NEED TO GET A INSTALLER TO SET IT UP?
ALL DECODERS SOLD FROM MODAK SATELLITE WILL BE SETUP BEFORE THEY ARE SOLD OR COURIERD TO CUSTOMERS. IT SHOULD BE A SIMPLE PLUG AND PLAY .
IF THE DON’T GET ANY SIGNAL WHEN INSTALLING THE NEW MPEG4 DECODER THEY WILL HAVE TO CALL A LOCAL INSTALLER TO ATTEND TO THE PROBLEM WHICH SHOULD BE MOST LIKELY RELATED TO THE DISH OR SPEAKER ISSUE.
5) IF WE PURCHASE THE NEW MPEG4 MODEL IS IT FUTURE PROOF?
AHAAA , VERY INTERSTING QUESTION INDEED FOR THE CURRENT BROADCAST TECHNOLOGY THAT SENTECH HAS UPGRADED TO , THE DECODER SHOULD BE FINE.
6) IS THERE JUST 1 TYPE OF MPEG4 MODEL OR DIFFERENT TYPES AND WHAT IS THE MAJOR DIFFERENCES?
THE BASE MODEL IS A STANDARD MPEG4 MODEL THAT WILL BE ABLE TO DECODE THE AUDIO CHANNELS SENTECH HAS UPGRADED TO.
HOWEVER THERE WILL BE 2 OTHER TYPE MODELS LAUCHED SOON AS THEY IN THE HOMOLOGATION TEST PHASE , WITH FEATURES LIKE
USB RECORDING , AND A WIFI ENABLED MODEL THAT HAS POPULAR APPS LIKE YOUTUBE , TIKTOK AND VIDEO STREAMING FUNCTIONS.
7) ONCE A MODAK MPEG4 DECODER IS PURCHASED CAN IT WORK ANYWHERE IN SA?
YES ALL MPEG4 DEOCDERS SETUP WILL WORK ANYWHERE WITHIN THE SA BORDER AND IF DECODERS ARE TAKEN OUT OF THE SOUTH AFRICAN BORDER AS LONG AS THE DISH IS LOCATED TO THE INTELSAT 20 KU BAND SATELLITE IN ORBITAL POSITION 68.5E THERE SHOULD BE NO ISSUE LISTENING TO CHANNEL ISLAM RADIO SERVICE.
8) HOW MANY ISLAMIC RADIO CHANNELS ARE THERE CURRENTLY VIA SATELLITE AND WHAT OTHER RADIO CHANNELS CAN YOU RECEIVE?
CHANNEL ISLAM
SALAAM MEDIA
RADIO ISLAM
MARKHAZ SAHABA
AND VARIOUS OTHER LOCAL FM RADIO CHANNELS DIGITALLY WITHOUT ANY DISTORTION IN HD AUDIO.
9) WHAT WAS THE MAIN REASON FOR SENTECH TO DO THIS UPGRADE FROM MPEG2 TO MPEG4?
YES THAT’S A VERY VERY IMPORTANT QUESTION,
REMEMBER THAT THE CURRENT TRANSMISSION METHOD IS USED FROM SENTECH FOR MORE THAN 30YEARS.
ALHAMDULLILAH , WE AT MODAK SATELLITE HAVE WORKED WITH CHANNEL ISLAM AND OTHER RADIO CHANNELS FOR AS LONG BACK AS 25YEARS FROM THEIE SATELLITE INCEPTION.
THE WORLD STANDARD HAS CHANGED LONG AGO TO HD AND SOUTH AFRICA HAS FALLEN WAY BACK.
THE NEW MPEG4 TRANSMISSION STANDARD HAS MANY BENEFITS :
INCREASED BANDWIDTH EFFECICIENCY
HIGHER QUALITY BROADCASTING
IMPROVED RELIABILTY
ADVANCE FEATURES FOR THE END USERS
BESIDES TECHNOLOGY EVOLUTION , END USERS WILL HAVE MORE STABLE LISTENING EXPERIENCE.
10) IF LISTENERS ARE OUT OF THE JOHANESBURG GAUTENG PROVINCE FOOTPRINT AND NEED ASSISTANCE ,DO YOU HAVE A DATABASE OF INSTALLERS ?
YES WE HAVE SUB AGENTS AND INSTALLERS THAT PURCHASE FROM US AND WE WILL BE ABLE TO RECOMMEND A INSTALLER THAT IS KNOWLEDGABLE IN THE BRAND .
11) HOW CAN LISTENERS GET HOLD OF YOU BROTHER ZUBAIR ?
KINDLY CALL (011) 492- 0000 THAT’S OUR OFFICE LOCATED AT 40 MAY ROAD FORDSBURG.
IF LISTENERS ARE OUT OF TOWN WE CAN ARRANGE DOOR 2 DOOR DELIVERY WITH LOCAL COURIER COMPANY AT A MINIMAL COST .
